A Beautiful Story
Experience the perfect blend of quality & style.
Molten solid brass is carefully poured and cast using traditional techniques, forming the foundation of a strong, durable faucet built to last for generations.
Each faucet is meticulously machined, assembled, and hand-finished to ensure smooth operation, precise detailing, and a flawless unlacquered brass surface.
Once installed, the faucet brings timeless character to your space, naturally developing a rich patina while delivering reliable performance every day.
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Have Any Questions?
Find all the information you need, gathered in one convenient spot.
FAQs
How can I place a customized order?
You can contact us at info@azulsouk.com with details of your request, and our team will guide you through customization options, lead time, and pricing
What materials are used in your products?
Most of our home fixtures, especially faucets and hardware, are crafted from solid brass — designed to be durable and develop a beautiful natural patina over time
Are your products covered by a warranty?
Yes! All faucets and sinks include a 5-year warranty covering manufacturing defects, shipping damage, leaks, and finish durability. For warranty claims, email info@azulsouk.com with photos/videos and a description of the issue
What is your return policy?
You can return items (unused and in original condition) within 60 days of delivery for a full refund. Damaged or defective items must be reported with supporting images. For returns and instructions, contact our support team
How do I track my order?
Once your order ships, you’ll receive tracking details via email. You can also reach out to info@azulsouk.com for any tracking questions or visit our tracking page : https://azulsouk.com/apps/17TRACK
Can I cancel my order after payment?
Yes — if the order has not yet shipped, send your cancellation request via email at info@azulsouk.com. Once cancelled before shipment, you will receive a full refund
What payment methods do you accept?
We offer secure payment options including credit/debit cards and PayPal, so you can shop confidently knowing your transaction is protected
Do your products come ready to install ?
Yes — faucets and hardware typically include all standard mounting hardware needed for installation. If you have a special configuration requirement, contact us before placing your order
How long does shipping take?
Shipping times vary by destination. We strive to process orders quickly and provide estimated delivery timelines once your order is confirmed. We use express shipping via DHL express and FeDex
What should I do if I have more questions?
If your question isn’t covered here, please contact us at info@azulsouk.com, and our customer support team will gladly assist you.
Contact Us
Get in touch with us for any questions or support. We're here to help.
Our Address
1309 Coffeen Avenue STE 1200 Sheridan,Wyoming 82801, United States
Phone Number
+1 (307) 310-7849
Email
info@azulsouk.com
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Call Us
Feel free to give us a call for any questions, support, or inquiries. We’re here to assist you.
Phone Number
+1 (307) 310-7849
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